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Are you feeling a bit stuck with your current Adobe Commerce (Magento) agency? Maybe the thought of switching your Adobe Commerce agency feels like a massive (and costly) endeavour with a long and complicated in-depth audit and onboarding process before the new agency gets up to speed. You might be thinking “it’s better the devil we know,” especially if your current agency is one of the big players; perhaps they’re even an Adobe Gold Partner.
It’s time to think again!
At objectsource, we only deal with Adobe Commerce, so we live and breathe it, and half of our clients are on Adobe Commerce Cloud. This means we know this platform inside out, and we’ve fine-tuned the agency transition process to a simple four-step journey designed to be as smooth and stress-free as possible for you.
The best bit? You really only need to do the first step if you want to!
Our Simple Four-Step Process for Switching Your Adobe Commerce Agency
Step 1: Access Granted – Low-Risk First Step
This initial step in switching your Adobe Commerce agency is very straightforward and won’t break the bank (we’re talking around £300). All you need to do is provide us with access details to your Adobe Commerce Cloud environment and your Adobe Commerce Admin panel. Once we have these, we’ll verify they work perfectly and even run a practice deployment to ensure we have full access to your Git repository and everything within your cloud environment. This allows us to seamlessly make changes and push them through to staging and then production. Step one complete. It’s that simple.
Step 2: Secure Your Foundation – Ensuring Stability and Security
If you choose to move forward, Step 2 is all about ensuring your store is built on a solid and secure foundation. We’ll take a close look at your current Adobe Commerce version and point release to make sure it’s still supported (even if it’s in extended support). Crucially, we’ll check if you’re on the latest patch release. These patches are vital for keeping your site secure. Implementing patch releases is usually a quick and cost-effective process, often just a few hundred pounds per patch. Even upgrading from something like 2.4.6-p1 to 2.4.6-p7 shouldn’t take more than half a day, so around £300 to £400.
If you happen to be on an unsupported version (which isn’t ideal, and Adobe will likely have advised you to upgrade), don’t worry! We’ll chat with you about the best supported version for your needs and outline the costs involved. Because you’re on Adobe Commerce Cloud, with your modules and custom code sitting neatly outside the core platform, even a point release upgrade shouldn’t be overly expensive – potentially in the region of £3,000 to £4,000. We’ll always provide a clear and transparent quote.
Step 3: Reduce Technical Debt – Addressing the Gremlins Holding You Back
This is where we get down to the nitty gritty. We’ll identify the technical gremlins causing your site stability issues. For example, is your site randomly going down? Is it frustratingly slow? Are certain features or functions constantly breaking or giving you incorrect information? We’ll pinpoint the technical debt that’s impacting your acquisition and revenue and develop a plan to tackle it head-on.
Step 4: Drive Growth – Dream Big and Achieve Your Goals
This is where the real magic happens! Once we’ve got the foundations secure and addressed any pressing technical issues, we move into a monthly rhythm of collaboration focused entirely on your growth. We’ll regularly discuss strategies to boost your revenue, optimise your costs and ultimately help you achieve your business goals.
This four-step process aims to either significantly increase your site’s revenue or enable scalable growth that minimises the need for additional support staff. Step one is necessary, and the subsequent steps will be reviewed with you to assess their potential value.
What Our Clients Say
Don’t believe switching your Adobe Commerce agency could be so easy? Just ask our happy clients including the Royal Academy and The Ramp People! They were initially hesitant about switching, worried about the cost and complexity. But within just six to eight weeks of joining us and going through these initial steps, they’ve experienced a remarkable shift.
The constant worry about their site going down? Gone. The frustration of recurring bugs causing payment issues or customer service headaches? Gone. They’re now in a fantastic position where they can finally focus on what truly matters: dreaming big and actively growing their business.
The anxiety and stress of their previous situation have vanished, replaced with confidence and the ability to make real progress in their online sales channel.
“objectsource is a breath of fresh air. We were stuck with an e-commerce agency that was holding us back. objectsource came in and completely revamped things. Their expertise is undeniable, but what truly sets them apart is their proactive approach. They don’t wait for problems to arise; they fix them before they even become an issue. This has saved us a tremendous amount of stress.
Philip Shaw, Founder, The Ramp People
“They’re a phenomenal partner to have, and I highly recommend them to anyone seeking a reliable, proactive, and results-oriented e-commerce partner.”
So, if you’re on Adobe Commerce Cloud and feeling like a change could be beneficial, don’t let the perceived hassle hold you back. Switching your Adobe Commerce agency can be a smooth, cost-effective process, especially with a team that specialises in your platform.
Let’s chat about how objectsource can help you achieve your Adobe Commerce goals.